FAQs

▼ Do I have to purchase my tickets in advance?

Advance ticket purchase is a good idea, as it guarantees you a seat. However, tickets are available at the door on the night of the concert. The doors open at 7:15 on Thursday and Friday evenings. At Brook Farm, tickets may be purchased as early as 6:30. Half-price tickets are available to students 15 minutes before each concert with a valid student ID (subject to availability).

▼ What seating options are available?

There are two seating sections at Festival concerts; "A" and "B". The "A" section is our premium seating, consisting of the front 1/3 of each concert venue. At Brook Farm, these seats are on the terrace, with comfortable seating provided. At indoor venues, this seating is to the front of the hall. "B" seating at Brook Farm is on the lawn sloping down to the lake. We ask you to bring your own chairs, or a blanket to sit on. At indoor venues, the "B" section consists of the center and back rows of the hall.

▼ Where do I park?

Limited parking is available at the First Presbyterian Church on a "first come, first served" basis. Additional parking is available along the streets of the village as well as in the municipal parking lot downtown, a five-minutee stroll from the church. Free parking will be directed at Brook Farm events. Parking is also free at and near the Skaneateles High School.

▼ What should I do if I arrive late?

All Skaneateles Festival concerts begin promptly. Latecomers to the First Presbyterian Church should enter via the street side doors. Latecomers to indoor venues will be seated at an appropriate pause in the program. At Brook Farm, enter courteously without disturbing other audience members.

▼ What is the policy on ticket refunds?

Tickets are non-refundable. Call 24 hours prior to the performance to exchange tickets for another day. Unused tickets returned less than 24 hours before the performance will be acknowledged as a contribution to the Skaneateles Festival.

▼ How will I know if a concert venue has been changed?

To find out if a Saturday concert has been moved, please call the Festival office at 315-685-7418 or visit the website after 3:00pm on the day of the concert.

▼ What should I bring to Festival concerts?

For Brook Farm events, bring a sweatshirt or light jacket as the breeze off the lake can get cool. "B" ticket holders should also bring a lawnchair or blanket to sit on. Please feel free bring food and picnic on the lawn at Brook Farm. Alcohol is permitted, but please be responsible. Please do not bring recording devices of any kind, including cameras, video cameras, or audio recorders.

▼ What merchandise is sold at Festival concerts?

Skaneateles Festival T-shirts and accessories are available at all concerts, as are Festival CDs. Guest artist CDs are available during the week of the artist's concert(s). Merchandise is available for purchase before each concert and during intermission.

▼ What is FamilyFest!?

FamilyFest! is a free interactive concert held for children on Wednesday each week of the Festival. Children learn about music, composition, and being a musician while having fun and interacting with Festival musicians such as Andrew Russo and Hilary Hahn.

▼ What volunteer opportunities are available?

There are many opportunities available for volunteers: from ushering at concerts to hosting musicians, providing food for dinners to hosting post-concert receptions or greeting musicians at the airport. For more information or to become a volunteer, click on the "Volunteer" link or call the Festival office at 315-685-7418.

▼ What are the Music Workshops and can I participate?

Workshops offer student musicians of all ages the chance to perform for and be coached by one of the Festival musicians. Those interested in participating should call the Festival office at 315-685-7418 or email us at music@skanfest.org.

▼ How can I further support the Skaneateles Festival?

There are many ways to support the Skaneateles Festival, above and beyond basic concert attendance. There are opportunities for individual and corporate donors, program advertisers, and concert and artist sponsorships, all of which allow us to bring the finest musicians to the Festival. For more information on support opportunities, call 315-685-7418.

▼ Where do I eat in Skaneateles?

Skaneateles offers many fine restaurants ranging from Fish Fry to gourmet French cuisine. Please go to www.skaneateles.com for more information.

▼ Where do I stay in Skaneateles?

There are a variety of lodgings in and around Skaneateles, catering to every financial level. Please go to www.skaneateles.com for more information.